Incident Response & Crisis Management When Every Second Matters
- 24/7 expert support to contain cyber threats
- protect your business, and restore operations across the UAE & Africa.
Incident Response & Crisis Management for Executive Leadership
Our Incident Response & Crisis Management service is built for organizations helping leadership regain control, protect enterprise value, and critical moments with confidence.
Regulatory & Stakeholder Confidence
We support leadership in managing regulatory expectations and external communications, ensuring accurate, timely, and confident engagement with regulators, customers, and partners.
Continuity-Focused Response Management
Our approach prioritizes keeping critical operations running while coordinating recovery efforts that protect revenue, reputation, and long-term business objectives.
Executive-Level Post-Incident Review
Once stability is restored, we provide leadership with board-ready summaries, actionable lessons learned, and governance enhancements to reduce the likelihood and impact of future incidents.
Why Incident Response Matters for Every Organization
Modern cyber incidents have evolved into high-impact business crises that demand rapid detection, coordinated response, and executive-level oversight. Effective Incident Response ensures regulatory compliance, reduces legal exposure, preserves critical forensic evidence, and enables clear crisis communication across internal teams, customers, partners, and regulators. Strong governance during a cyber incident allows leadership to make informed decisions under pressure while maintaining stakeholder confidence and business continuity.
- Rapid detection and classification
- Coordinated technical and executive action
- Regulatory and legal compliance
- Evidence preservation and forensic integrity
- Clear internal and external communication
- Stakeholder reassurance and transparency
- Continuity of essential operations
- Strong executive governance and decision-making
- Extended business disruption and downtime
- Significant financial and operational losses
- Long-term reputational harm
- Data loss and privacy violations
- Heavy regulatory penalties
- Legal liabilities and litigation risks
- Loss of customer and investor trust
Protect Your Business with Expert-Led Response
Your business deserves proactive protection. We help you stay ahead of evolving cyber risks across the UAE & Africa.
Our Incident Response & Crisis Management Services
Cybersecurity Incident Response
Our services include rapid breach assessment, incident categorization, forensic evidence collection, containment strategies, threat eradication, system recovery, and executive communication to restore stability quickly and securely.
Crisis Management Services
Our Crisis Management Program establishes governance models, command structures, regulatory guidance, stakeholder messaging, crisis activation steps, and executive support to ensure coordinated decision making between leaders, technical teams.
Incident Response Retainer
We provide priority SLA-based response, forensic leadership, threat intelligence, and expert support for ransomware, phishing, malware, and insider incidents ideal for companies without internal IR teams needing rapid, professional assistance.
Forensic Analysis and Investigation
Our support includes chain-of-custody management, log analysis, malware examination oversight, root cause analysis, and review of forensic reports, ensuring investigations meet regulatory standards while guiding recovery and long-term security improvements.
Data Breach Response
Our team supports organizations through urgent, compliant data breach response by managing breach assessment, impact analysis, privacy evaluation, and regulatory notification requirements across UAE PDPL, DIFC, ADGM, GDPR, NDPA, KDPA, and POPIA.
Incident Response Planning
We build customized Incident Response Plans (IRPs) aligned with NIST, ISO 27035, and UAE/Africa regulations. Each plan defines detection procedures, triage workflows, evidence handling, communication protocols, escalation triggers, and recovery steps.
Disaster Recovery During Crisis
We integrate Incident Response with Business Continuity to ensure operations remain functional during cyber disruptions. Our support includes continuity governance, business impact analysis, DR activation decisions, emergency controls, and cross-functional coordination.
Executive-Level Crisis Leadership
We provides board-level advisory and representation, enabling disciplined escalation, strategic alignment, and rapid executive decisions. We help leadership maintain control, communicate clearly, and navigate complex crisis situations with confidence and authority.
Core Service Matrix
Incident response
playbook template
A comprehensive Incident Response Playbook tailored to your organization’s needs.
Tabletop simulations and
IR drills
Improves familiarity with the Incident Response Plan to reduce response time during actual events
24/7 breach readiness, executive simulations, post-incident RCA
Provides round-the-clock support for proactive monitoring and incident detection.
Incident Response Lifecycle
Preparation
Building plans, policies, communication workflows, and response capabilities.
Detection & Analysis
Identifying anomalies, breaches, and malicious activity through logs, alerts, and intelligence.
Containment
Short-term, mid-term, and long-term containment to minimize damage.
Eradication
Removing malicious code, eliminating vulnerabilities, and restoring systems.
Recovery
Restoring operations while ensuring systems are clean and secure.
Post-Incident Review
Comprehensive after-action review,
lessons learned, reporting, and program enhancement.
Why Choose Us
- Senior-level cybersecurity leadership
- Deep expertise in UAE & Africa regulations
- Framework-driven approach (NIST, ISO, CIS)
- 24/7 on-call incident response availability
- Strong executive and board-level advisory
- Local and international compliance alignment
- Evidence-focused, legally defensible response methods
- Enterprise-wide crisis governance capabilities
Immediate Support for High Impact Cyber Incidents
Don’t wait for an attack to expose gaps our team is ready to contain threats and secure your operations 24/7.
FAQs
1. How quickly can your Incident Response team start working on an active cyberattack?
We provide rapid, 24/7 response with priority activation for businesses in the UAE and Africa. In most cases, our experts begin remote triage within minutes and can deploy onsite support as needed.
What should my leadership team do first when we detect a possible cyber incident?
Avoid shutting systems down abruptly, preserve evidence, and immediately contact our Incident Response team. We guide CEOs and executives through the correct first steps to minimize damage and maintain legal and regulatory compliance.
Can you help us communicate with regulators, customers, and internal teams during a crisis?
Yes. We prepare all required regulatory notifications, assist with customer messaging, and support internal communication to ensure transparency, accuracy, and compliance during the incident.
Do you provide support if ransomware is involved, including negotiations?
Absolutely. Our specialists handle containment, forensics, decryption analysis, and negotiation guidance while ensuring decisions align with legal requirements and business risk tolerance.
Can you work alongside our existing IT or security team?
Yes. We integrate seamlessly with internal teams, providing strategic direction, technical expertise, and executive guidance to enhance your organization’s response capability without disrupting operations.
How can an Incident Response Retainer benefit my organization?
An IR retainer guarantees immediate access to expert responders, faster recovery, predictable costs, and proactive readiness—critical for organizations without dedicated internal incident response teams.